Testimonials

Quote for Testimonials

“Your team of employees worked so hard and the floors look about as wonderful as they can be!  I really appreciate your wonderful attention to our building, and I mean it. "
      - Kaylah Sterling , Cape Horn Homeowner

Quote for Testimonials

“Thanks for the great job on my railing at... Brannan on the 21st.  Your guys arrived on time, well prepared down to booties, were extremely courteous.  The railing looks terrific!"
      - Erik Johnson, Brannan Homeowner

Quote for Testimonials

“This story starts out with a cute 8 month old puppy. A puppy that really needs to be supervised at all times. Woops!

The evening of May 1st I discovered that said cute puppy had pulled a black eyeliner pencil out of my purse and destroyed it all over the beige berber carpet (we're in a rental, ouch!). Somehow she managed to spread it over an area of at least 2 ft square. I was speechless and not going near that greasy mess for anything.

Monday morning I called Dome and explained the situation. I was put on hold while the receptionist checked and she came back on the line to say that they thought they could get it up but no guarantees. That actually made me feel better, since that seemed realistic and they weren't trying to sell me some sort of miracle.

Wednesday afternoon two guys show up, ask me a few questions, and get down to business. The couple times I went up to check on them they were hard at work. Once done I was told that it was possible that when it dried I might see some slightly darker areas, but they had done the best they could. Well, it's now two weeks later and it looks like new. I can't believe it!

I'm a fan and will definitely be calling them for any future carpet cleaning!"
      - Judi S, Homeowner [5 Star Review on Yelp.com]

Quote for Testimonials

“...Your technicians, Frank and Bo, have left my wooden floor gleaming.  It hasn't looked this good since the roofers left dirt and tar fragments in January; and it hasn't been this clean since I moved in 8 years ago.  Every discernable tar scrap apparently gone.  I cannot inspect the damp carpet for a few more hours, but anticipate a great result there, as well... kudos to these two gentlemen for their hard work and desire to please.  Would not hesitate to recommend to others.
      - Gwen, Horton St Lofts Homeowner

Quote for Testimonials

I just had the best overall experience for a totally mundane and awful job.  Cleaning the carpets. But, Dome Cleaning did an awesome job.  

They were running late and I actually received a phone call from them to let me know they were running late.  BEFORE they were actually due to arrive.

Great Customer service.  I wholly recommend this company to do your carpet cleaning anytime.  I certainly will be using them again."
      - Dale P, 19th St Homeowner [5 Star Review on Yelp.com]

Quote for Testimonials

“...the lads did a great job [on the paver tiles].  Hard working, courteous group.”
      - Glen, Brannan Homeowner

Quote for Testimonials

“I have used Dome three times in the past 5 or 6 years.   And I am very satisfied.  

They showed up exactly on time. The head tech, Frank, remembered my place -- even my skittish kitty.  And the last time he had been there was three years ago!

They were in and out in flash.... I have no idea why I took the entire morning off of work.....

In by 9am and out a little before 10am. I should have gone shopping or gone to the spa.  
Or gotten my nails done or something. But, instead, I went into work. (shaking fist)  Damn you Dome! (/shaking fist)

Everytime I feel like I have to re-carpet my place, I get it cleaned by Dome instead.  Looks brand new!”
      - Jennifer S, [5 Star Review on Yelp.com]

Quote for Testimonials

“Good afternoon Alan,

Karen Banks recently helped me book a preoccupancy cleaning and stone clean / seal for next week, and I just wanted to let you know that she did a wonderful job. She was extremely patient in answering my questions and prompt in responding to emails.

Based on the service alone, I will certainly be recommending Dome to friends and family.

Kind regards,”
      - Roger, Infinity Homeowner

Quote for Testimonials

“I wanted to take a minute and let you know how happy we are with the service we received from your team during our remodeling project. As you know, we had quite the crew here from Dome. They had to empty out files, move boxes and some furniture and restore the folders into all the file drawers and help us reorganize the four floors once the work was completed. They also were busy dusting and cleaning just to keep us moving along. All in all, they worked very hard and always with the most cheerful demeanor. Everyone on your team is great; I also want to make a special mention of Frank who is truly a star. He is a real leader, and he always goes above and beyond. And to top it all off, he is incredibly smart and very quick to understand what and how to do just about anything we put in front of him.

So thank you so much for sending over such a great group of people to help us. You are very lucky to have them as employees, and we are very lucky to have them to help us with all of our daily requirements and all of our special projects. Please convey to them all how much they are appreciated.”
      - Carolyn Chandler, President of Chandler Properties

Quote for Testimonials

“I just wanted to let you know how pleased everyone in the building is with Dome.  We sure got off to a great start.  Your cleaning crew actually seemed pleased to be working in the building.  They were friendlier and much more diligent that the workers from the previous cleaning company. We should have switched to Dome years ago!"
      - David MacFarland, York Street Studios

Quote for Testimonials

“We recently had our office carpets cleaned by DOME. They did an outstanding job - we will definitely keep DOME on our top vendor list!"
      - Jasmine, CitiScape Property Management [5 Star Review on Yelp.com]

Quote for Testimonials

“…While replacing 15 fire sprinklers in my ceiling, a construction crew first covered the sofas with greasy handprints then completely splattered them with rusty water. Animals! The story has a happy ending. A certified master textile cleaner from Dome took two visits (one on a holiday) to restore both sofas to mint condition, and the construction goons will eat the cost. For any of your customer’s cleaning needs, I heartily endorse the professional services of Barney Kelly at Dome Cleaning, Inc.."
      - Matthew, 645 Haight Street Homeowner

Quote for Testimonials

“Thank you for following up.  The work done was great.  The guys were very courteous and they were understanding of the need to wear shoe booties because of the light color of our Hardwood floors which we recently refinished.  Also, they did a great job with the railings and restoring it back to almost new condition.”
      - Rachel, Brannan Homeowner

Quote for Testimonials

“Just to let you know that Barney and [Enrique] have been and gone, and the carpet looks good. They were both very professional, polite, and conscientious. You have a good team there. Warm regards.”
      - Paula, Victoria Mews Homeowner

Quote for Testimonials

“I want to compliment your organization for the extra quality service you provided for myself personally and for our Home Owners Association… especially the agent you sent to perform the steam cleaning... He was most informative, professional, and efficient. He provides good public relations for your organization and deserves acknowledgement. I will be recommending the individual service to the entire building. Thanks again and keep up the good work.”
      - Robert, 2090 Great Highway Homeowner

Quote for Testimonials

“I have been a vendor for Dome for 12 years to date.  They exemplify professionalism to the highest degree by utilizing the best cleaning procedures, a loyal, long standing cleaning crew, and accreditation of all commercial cleaning practices.  I would refer them to any of my customers in the bay area without hesitation!  Give Dome the chance to prove me right!!.”
   - Brian Jardarian, Guardian Hillyard

Quote for Testimonials

“I was impressed by the “thank you” note that you sent me – and I was impressed by Barney and his team’s service in cleaning my carpets and treating my granite countertops. Barney, you and your team did an excellent job, both in the work you performed and in taking care of my belongings while moving them to clean the carpet. I will certainly recommend Dome to others and will use you again for my home cleaning and care needs… While there are plenty of companies happy to sell services, there are not many that offer truly good service. I appreciate the good service that you gave me, and the obvious pride that you take in your work.”
   - Sarah, 350 Alabama Homeowner

Quote for Testimonials

“I wanted to pass along that my girlfriend was very happy with the cleaning service last week, and she is pretty demanding on this stuff. Thanks a lot."
      - Bill, 460 Natoma Homeowner

Quote for Testimonials

It was flawless. Thank you so much. I will definitely keep you in mind for all of our future work. Thanks."
      - Bill Blake, CitiScape Management

Quote for Testimonials

“I wanted you to know what a great job your crew did in my home this morning. They were right on time, neat as a pin and windows look great. I appreciate your finding time for me on such short notice... DOME has done very good work for me to date and I appreciate the assistance and the quality of your employees."
      - Laurie, Homeowner at the Infinity

Quote for Testimonials

“I am all good... your pricing is very competitive and service was excellent.

- professional and polite
- punctual
- organized, didn't leave things around
- took care to ensure chemical didn't get on carpet or any other areas
- had clean shoe [booties]...it was the first thing i noticed...and yes, they looked and smell clean (have had bad experiences)
- didn't rush, but wasn't slow in getting their work done. 
- had a game plan...and got right to work.  no discussion of what they are there to do...very systematic / deliberate in their approach (obviously well trained)
- didn't socialize with one another...all conversations were about work

Good job all around...you too!  Took the time to find a green chemical.  It wasn't even a big job, so really do appreciate going the extra mile.  I am not the easiest customer.  Other vendors are getting an ear full from me for unsatisfactory work.  but you exceeded my expectations.
      - Arapat, Infinity Homeowner

Quote for Testimonials

“I had my carpets cleaned, as well as my bathroom floors, counter and shower. I can highly recommend Dome to do this work as they did a terrific job. I was also impressed by the pricing and the fact that they didn’t try to sell me on the more expensive services… Barney did my work and he was punctual for the estimate appointment and the appointment to do the work. I think you will be pleased. I certainly am.”
      - Liz, The Brannan Homeowner

Quote for Testimonials

Dome has totally transformed our neighborhood from being the trash bin of SOMA to being one of the cleanest areas South of Market.  They stay on top of garbage, graffiti, and even work with the city to reduce the homeless in our neighborhood.  If you're looking to clean up your street...  call Dome”
      - Joshua M., Clementina Cares, [5 Star Review on Yelp.com]

Quote for Testimonials

I have had great success with DOME. They have been responsive to my needs as a property manager, have been thorough in their performance and have always maintained the highest level of professionalism.  

I would recommend them to anyone needing custodial help.  Whether you need a place cleaned, grafitti removed, an entire wall re-painted or carpet celaned (they did the clean up after a fire in a unit for me, too), they can get 'er done.

As Tony says, "They're Greaaaaaat!"
      - Rob R, Property Manager

Quote for Testimonials

“They did a great job! I was very impressed. Thank you so much for organizing everything. You can be sure that I will refer Dome in the future.
      - Lisa, Sutter Street Homeowner