The Clean Trust - Formerly the Institute of Inspection, Cleaning & Restoration Certification (IICRC)

At Dome Cleaning, Inc. we believe in continuing education, and for years have been sending our staff to be certified with the Clean Trust / IICRC. What is theClean Trust/IICRC? Here is a description from their website:

The Clean Trust“The Institute of Inspection, Cleaning and Restoration Certification (IICRC, now know as The Clean Trust) has served as the Industry Guardian for the cleaning, inspection and restoration service industries for more than 30 years. As a non-profit certification organization, the IICRC/Clean Trust helps ensure that you have access to trusted and trained cleaning professionals by establishing and monitoring certification programs and standards for these industries.

To qualify for IICRC-Certified Firm status businesses must demonstrate proof of insurance, maintain a written customer complaint policy with documented follow-up and provide ongoing education and training leading to certification for all technicians. IICRC Certified Firms are also required to abide by the IICRC Code of Ethics. Services provided by IICRC–Certified professionals range from flooring inspection and cleaning to mold remediation to water and fire damage restoration."
  
[http://www.certifiedcleaners.org/default.shtm ]


Professional Advantages: Master Textile Cleaners

According to Shaw Industries, a flooring manufacturer considered to be the largest broadloom carpet maker in the world, they recommend IICRC/Clean Trust Certified professional carpet cleaners as a great choice for your floor. Their cleaning equipment has more extraction power than the rental units available to individuals, and the carpet should dry more quickly. True professionals also understand the equipment, know the proper cleaning agents for the situation at hand, and recognize the differences in fibers and carpet construction. Master Textile cleaners not only have the training, but the experience as well to do the job right.

Two current Master Textile Cleaners on Staff: Barney Kelly & Frank Sliva

 

IICRC Certified FirmClean Trust/IICRC Certified Firm

We not only care about the education of our individual technicians, but our firm as a whole in terms of dealing with the public. Our firm has met the requirements to be a Clean Trust/IICRC Certified Firm. To do this we must, among other things:

  1. Present accurate information to consumers and conduct business with honesty and integrity.
  2. On all jobs, have a technician who has been formally trained and who has passed all required tests.
  3. Maintain a continuing education program to keep our technicians up-to-date on the latest changes in the industry.
  4. Maintain liability insurance to protect you in the event of an accident.
  5. Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

Read our Clean Trust Consumer Commitment

See our Official Certified Firm Documentation